The staff here is very knowledgeable about tea and the selection of teas is very good. While primarily a retail store, I was at first put off by the fact that making tea looked like a secondary job for the staff. I was pleasantly surprised by the calm, lovely tea room in the back of the store, and very surprised to know that the staff could serve the tea properly as well as just steep it for you. I wish I had gotten to come back to this place.
I actually worked here and really enjoyed it. Pekoe is a small chain (3 stores) in Boulder and each location has a different atmosphere due to the unique staff and location-loyal customers. The fact that there are so many regulars says a lot. These are modern, usually super busy tea and coffee shops with a very good selection of loose teas and staff knowledgeable enough to steep them properly. The proprietary house chai blends are SO good. I recommend the spicy green chai. It’s too busy to be laid back and restful, though.