This shop either knocks it out of the park or totally misses the mark – I swore it off after getting two disappointing rooibos teas, but gave it another shot recently with much better results. The white tangerine and white champagne raspberry are both delightful, as is the smoky Russian caravan. Good prices, too.
One thing to watch out for: I asked the clerk how to steep the Golden Jade Butterfly (basically a jasmine pearl in a different shape) and she said “Oh, you know, just like you’d steep any tea.” WTF? I don’t expect a tea shop clerk to know everything, but maybe if you’re hired to work at a tea shop you should be aware that there’s…you know…more than one kind of tea? O_o I mean…really?